Returns & Exchanges

At OlivaDeals, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't the perfect fit, we are committed to making the exchange or refund process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Log into your OlivaDeals account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a convenient home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.